Free shipping on orders $65+ · Adults 21+
Answers, honestly

Frequently asked questions

The things we hear most — about starting out, our products, shipping, subscriptions, and the coach program. Can’t find it? A real human is a message away.

🌱

Getting started & dosing

Start low and go slow. CBD isn’t one-size-fits-all — the right amount depends on your body, your goals, and your sensitivity. Most people begin with a modest daily serving, stay consistent for about a week, and adjust gradually from there. As a member you don’t have to guess: your coach builds a personalized starting point and titration plan with you.

CBD tends to work more like a daily vitamin than an on-off switch — it often builds with consistent use over one to two weeks. Some formats (like drops held under the tongue) are felt sooner than others (like softgels). Consistency and the right dose matter more than any single serving.

Pick a time you can stick to. Many people take sleep-focused products in the evening and calm or focus products earlier in the day. Taking CBD with a little healthy fat can help absorption. Your coach can help you build the routine around your schedule.

This is exactly the kind of question to bring to your healthcare provider, because CBD can interact with certain medications. We can’t give medical advice, but we always encourage you to talk to your doctor or pharmacist first — and your coach can help you prepare for that conversation.

🧪

Products & ingredients

Full-spectrum includes the naturally occurring range of hemp compounds, including trace THC (formulated to less than 0.3% Δ9-THC). Broad-spectrum keeps many of those compounds but is processed to remove THC. Isolate is CBD only. Each product page and its Certificate of Analysis tells you exactly what’s inside.

From our own organic farm in Colorado. Because we’re vertically integrated — seed to sale — we control the process from cultivation to bottle, which lets us hold every batch to our standard and third-party test it.

Yes. Every batch is tested by an independent, accredited lab for potency and purity, including screens for heavy metals, pesticides, and microbials. You can look up results by batch on our Lab Results page.

It varies by product — many are, but formats like softgels or certain gummies differ. Check the ingredients and details on each product page, and if you have an allergy or restriction, your coach can point you to the right options.

📦

Shipping & compliance

It’s possible, and worth being cautious about. Standard drug tests typically screen for THC. Full-spectrum products contain trace THC (under 0.3% Δ9-THC), which in some cases can accumulate and be detected. If you’re tested, consider a broad-spectrum (THC-removed) or isolate option, and talk to your employer or provider. We can’t guarantee any test outcome.

We ship to most U.S. states, but hemp and THC regulations vary and some states restrict certain products (especially anything containing THC). At checkout we’ll confirm what’s available to your address, and restricted items simply won’t be eligible to ship to those locations.

Orders generally process within one to two business days, with standard shipping arriving within a few business days after that. You’ll get tracking by email as soon as your order ships.

💛

Subscriptions & membership

Anytime, with no penalty. You can skip a shipment, change your products or frequency, or cancel altogether right from your account — no phone call required. Your routine should flex with your life.

Members save up to 20% on every order, get unlimited 1:1 coaching, members-only education, and VIP access to women’s-health partners. About 55% of our community chooses to subscribe.

Membership unlocks up to 20% off, always — on top of the flexibility to skip or cancel whenever you like. One-time subscribe options save 15%.

🤝

The coach program

They’re certified wellness coaches with a focus on women’s health. They help you find your starting dose, build and adjust your routine around your goals and medications, and check in as things change. They offer education and support — not a diagnosis or medical advice.

However you prefer — text, email, or a scheduled call. Members get unlimited 1:1 access and can message anytime from their dashboard. New here? You can ask our concierge right now to get a feel for it.

Didn’t find your answer?

We’re real humans, and we’re here

Message a coach, text our care line, or send us a note — we’ll get back to you within one business day.

Contact us →

Statements have not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease. Not medical advice. Intended for adults 21+.